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Delivery Information

Our Delivery Service

We aim to deliver all of our products as quickly and cheaply as possible (usually within 2 - 3 working days) however many orders are processed and dispatched the sameday for immediate delivery the next working day, for all orders in the U.K. we prefer to use Parcelforce (royalmail) as we work closely with them to provide live tracking information from the moment your parcel leaves us to the time it reaches you, this is done via an interactive text messaging service if you provide a mobile number or otherwise by E-mail,

After your order has been sent using one of our many couriers your "tracking ID" number will be listed next to your order information on the account page of our website after you log in and can be tracked directly from our site or at the following link:

Order Tracking

Now delivering outside the UK

We have expanded our online ordering system to allow for orders up to 30kg to be processed online for the following countries:-

  • Germany
  • Spain
  • France
  • Portugal
  • Sweden
  • Republic of Ireland
  • Italy
  • USA
  • South Korea
  • Hong Kong
  • Australia
  • Belgium
  • Canada
  • Canary Islands
  • Cyprus
  • Guernsey
  • India
  • Isle of Man
  • Jersey
  • Luxembourg
  • Netherlands
  • Poland
  • South Africa
  • Gibraltar
  • New Zealand

For orders, pallets or countries not automatically setup please contact us for a bespoke delivery quote via phone (01254 823643 ) or email sales@flooringtoolsdirect.com